About Rachel
Hi, I'm a Service Advisor at Wolfchase Genesis Hyundai of Memphis. I'm a Bartlett resident with two boys, just 11 months apart, who keep me busy! Before joining the automotive world, I pursued nursing at the Career Academy on Poplar, specializing in Alzheimer's and dementia care – I even have my CNA certification and additional Alzheimer's and dementia training. I’m passionate about helping people, and that translates to my work here. I love connecting with customers and explaining all the ins and outs of their vehicles. Outside of work, I enjoy gardening, hockey games, South Carolina beaches, and catching up with friends over food. I also have a martial arts background and even won a first-place trophy once! My positive attitude and listening skills help me build rapport with everyone. I enjoy discussing cars, food, and family – feel free to chat about any of those!
Customer rating
4.8 / 5 based on 341 ratings (271 written reviews)
Recent reviews
Amazing
— Garrett W. ,
Excellent! As usual. She always gives me quick full undivided attention and read my thoughts before I can vocalize what I want to say and stays with me until my needs are addressed. Thank you for your warm kind professional Customer Service. Keep up the good work
— Howard N. ,
Rachel was friendly, courteous, and most helpful!
— Sherry D. ,
Very good. Personable and professional.
— David E. ,
Excellent!!!! Rachel was very helpful and kept me informed of the status of my vehicle. She has a very delightful personality!
— Kenneth B. ,
Very friendly, listened to my concerns, made sure we were taken care of
— Marcus B. ,
Rachel is amazing. She goes above and beyond to make your experience excellent! Thank you for all you do.
— Marcus R. ,
I brought my car in because I had a question a bout my windshield wipers.
— Tommie H. ,
Outstanding
— Aditya Varma D. ,
I received great customer service from Rachel. She was very nice.
— Cynthia C. ,