About Leslie
Leslie is a Dedicated Genesis Concierge at Genesis of Wolfchase, specializing in delivering a consistently luxurious customer experience and exceeding every customer expectation. Bringing a passion for service to the luxury automotive sector, she is known for her big, bubbly personality and willingness to go above and beyond to serve guests when, where, and how they want to be served. A recognized leader in her community, Leslie is a recipient of the prestigious Presidential Lifetime Achievement Award for her philanthropic and community outreach efforts, which include actively feeding and clothing the homeless in her hometown of Memphis, Tennessee. She holds a Bachelor’s Degree in Business Management with a minor in Healthcare Administration from University of Phoenix, along with an Honorary Doctorate Degree in Christian Studies. Driven by her philosophy that "it costs nothing to be kind," Leslie is dedicated to providing encouragement and positive affirmations to everyone she meets. In her spare time, she serves as a Travel Agent and enjoys traveling the world with the love of her life, her spouse, and their six beautiful children. She also enjoys singing in her church choir, playing football, and cheering on the Philadelphia Eagles.
Customer rating
4.8 / 5 based on 314 ratings (255 written reviews)
Recent reviews
I love Ms. Leslie , she really makes sure I'm please with all my vehicle service and educate me on things I don't know..she goes above and beyond. A great advisor to have
— Toya J. ,
Very nice on time did everything that was needed. 7
— Ron O. ,
LESLIE WAS GREAT !
— Johnny R. ,
Problems were solved right away
— Melvin C. ,
Leslie was absolutely Wonderful! She was very professional, knowledgeable, and helpful. It is always a pleasure to work with her.
— Alisha R. ,
Great customer service and overall good experience.
— Georgia C. ,
Knowledgeable and relatable from beginning to end
— Davine A. ,
for one why was i charged $200 for an oil change, whn i booked online it said $66.35. whn i come in the price is 3x more. I was told there is an issue with website, UNACCEPTABLE. Next why is it impossible to book conceirge service online? I pay for this service and cant even enjoy it
— Argaret P. ,
Outstanding
— Myron S. ,
Overall I was pleased especially when Rachel took care of my concerns. There was a mix up in communication with my service rép. She was unexpectly out I believe was Wednesday morning. I had received a text from Leslie stating that I could call or text her for updates. I had delivered my SUV on Tuesday morning 0800. I texted Leslie at 0912 for an update and after two hours with no response I phoned and left a message at 11:12 pm. When I didn't get a text or response by 12:30 I drove to the dealership to get an update. I was not happy. Rachel assisted me when Leslie was in disposed and things got better right away. I got my update and I was satisfied. My recommendation. If a service rép will be out of pocket for a time. She should have a backup to answer text or phone calls from the customer. Leslie has been responsive in the past.
— Ernest S. ,